Shipping Policy

Thanks for shopping with us! We carefully pack each order with love and care. Here’s what you need to know about shipping:

Processing Time
All orders are processed within 7–10 business days. For custom orders, please allow up to 15 business days. You’ll receive a notification once your package is on its way.

Things to note during our launch and pre orders:

***Orders placed during our launch will start shipping October 27 onwards.

***Pre-orders will be open from August 25 to September 25 only. After this window, pre-orders will be closed.

Shipping Rates & Delivery Estimates

Shipping fee starts at ₱100, depending on your location and package weight. It will be automatically calculated upon checkout.

Metro Manila: Flat rate of ₱100.00 (1–3 business days)
Luzon: Flat rate of ₱200.00 (2–5 business days)
Visayas & Mindanao: Flat rate of ₱200.00 (3–7 business days)

Shipping Provider
We ship all orders via J&T Express, a trusted courier partner for fast and reliable delivery.

Lost or Damaged Packages
If your package is lost or arrives damaged, please reach out to us within 7 days of delivery. We’ll work with the courier to make it right.

Need Help?
Contact us anytime at our Instagram page @hpcbyanyang, and we’ll be happy to assist!